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Privacy Policy

Privacy Notice

Last Updated: March 25, 2026

This website is owned and operated by Dream Big Children’s Center (“Dream Big,” “we,” or “our”). Our online properties include, but are not limited to, all pages found on our main corporate Site (e.g., www.dreambigchildren.com) and any affiliated patient portals or service sites. This Privacy Notice applies to any websites and mobile apps that link to this Privacy Notice (collectively referred to below as the “Sites”).

Dream Big recognizes the importance of data privacy, especially concerning children and families, and is committed to respecting and protecting it. This Privacy Notice describes the types of Personal Data we collect, how we process it, the third parties we share it with, and your rights regarding that data.

By using our Sites, you consent to our use of your Personal Data in the manner disclosed in this Privacy Notice.

DATA WE COLLECT

We collect information to improve your experience and better assist you in accessing our services.

  • Service Inquiries: If you request information about ABA therapy or other services, we collect your name, email, phone number, and basic information about the services you are seeking.

  • Geographic Data: We may collect the general geographic location of the device you are using to provide you with information about the nearest Dream Big location.

  • Retention: Personal Data is stored only as long as necessary for the purpose it was collected (e.g., until a service inquiry is resolved or as required by clinical record-keeping laws).

Data We Automatically Collect

Our Sites use cookies and pixels to collect certain information automatically. This includes your IP address, browser type, and how you interact with our pages. This helps us ensure our website is formatted correctly for your device and allows us to understand which resources are most helpful to our families.

Data You Give Us

While you can browse much of our Site anonymously, certain actions—such as registering for a parent workshop, applying for a job, or submitting a “Contact Us” form—require Personal Data (name, email, phone number).

Note on Community Support: Dream Big welcomes people from all backgrounds. We may collect voluntary information about race and ethnicity to help us ensure we are providing equitable support across all communities. This data is de-identified and aggregated for analysis.

HOW WE USE AND SHARE PERSONAL DATA

We do not sell Personal Data to third parties for monetary or other valuable consideration. We use your data to:

  • Process service inquiries and enrollments.

  • Send newsletters, educational resources, and marketing materials.

  • Improve our clinical programs through de-identified data analysis.

  • Process payments and donations via secure, encrypted third-party processors.

Data Shared With Third Parties

  • Service Providers: We may share data with trusted vendors (e.g., email platforms, data storage, or scheduling software) who are contractually obligated to keep your information confidential.

  • Legal Requirements: We may disclose data to comply with legal processes (subpoenas) or to protect the safety and rights of our clients and staff.

  • Clinical Coordination: If you are seeking services, we may share information with relevant internal clinical teams to assess your needs.

STEPS WE TAKE TO PROTECT THE PRIVACY OF CHILDREN

As a center dedicated to children, their safety is our paramount concern. We strictly comply with the Children’s Online Privacy Protection Act (COPPA).

  • Under 13: We do not knowingly collect Personal Data from children under 13 without verifiable parental consent.

  • Parental Control: Parents can revoke consent at any time, review the data we have collected from their child, or request its deletion.

  • Data Minimization: We only collect the minimum amount of data necessary for a child to participate in our digital resources or programs.

OUR DATA SECURITY SAFEGUARDS

We implement physical, electronic, and managerial procedures to safeguard your data.

  • Encryption: We use Transport Layer Security (TLS) encryption for sensitive communications. You can verify this by looking for “https” or the padlock icon in your browser’s address bar.

  • Payment Security: We do not store credit card data on our servers; all payments are handled by PCI-compliant third-party processors.

YOUR RIGHTS (U.S. STATE-SPECIFIC)

Residents of certain states (including CO, DE, MD, MN, NJ, and OR) may have specific rights, including:

  • The right to Access or Delete your Personal Data.

  • The right to Correct inaccuracies.

  • The right to Opt-out of targeted advertising.

To exercise these rights, please contact us at the email address provided below.

OPT-OUT OF COMMUNICATIONS

You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email. For SMS opt-outs, please refer to our SMS Messaging Privacy Policy.

HOW TO CONTACT US

If you have questions about this Privacy Notice or our data practices, please reach out to us:

Dream Big Children’s Center
info@dreambigchildren.com
626-531-2953